Picture Picture

May 16-20, 1998
Orlando, Florida


Preliminary Program

-  Introduction

-  Plenary Speakers

-  Technical Program Preview

-  Demonstration Sessions

-  Governance

-  Continuing Education

-  Registration Information

-  Hotel and Travel Information

-  Technical Program Committee

-  Online Registration Form Secure!


Introduction

Today many organizations are adopting collaborative work practices to solve complex problems and produce innovative products. For example, projects teams may include experts in telecommunications networks, information systems design, human-computer interaction and end users. To collaborate effectively, participants must explore and integrate knowledge and practices from diverse domains to come to a pragmatic understanding of the work process and expected outcomes. Participants unique past experiences, specialized domain languages and differences in work patterns, culture, perceptions of quality and success, organizational priorities and constraints, can make this process difficult.

Explore collaborative theories, strategies, applications, outcomes and technologies at this meeting.

Technologies that Support Collaboration

Theories of Collaboration

Collaboration in Education

Collaborative Work

Information Seeking as a Collaborative Process

Collaboration in Society


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Plenary Speakers

Michael Schrage

A Merrill Lynch Forum Innovation Fellow, Michael Schrage writes and consults widely on the design and deployment of digital innovations. He is executive director of Merrill Lynch's Innovation Grant Competition and executive producer of IDG's Spotlight conference on interactive media. He explores technology design issues as a research associate with MIT's Media Lab.

He is author of the critically acclaimed Shared Minds: The New Technologies of Collaboration [Random House 1990] - the first book to explore both the tools and dynamics of successful collaboration in business, science and the arts. The Japanese edition was published as Mind Networks [President 1992]. An updated & revised paperback edition was published in 1995 as ''No More Teams'' by Doubleday Currency.

Schrage's ongoing work focuses on the role of prototypes, collaborative worknets and organizational media to support innovation. His book about the cultures of prototyping and simulation in business - Getting Real - will be published by Harvard Business School Press.

He is a co-creator of the Rockefeller Foundation's Science for Development Prize and of PF Magic's best-selling line of Catz and Dogz virtual pets. His clients have included Andersen Consulting, British Telecom, IDEO, Lazard Freres, McKinsey&Co., Procter & Gamble and NTT.

A contributing editor to WIRED, Schrage has written for the Harvard Business Review, The Wall Street Journal, Red Herring, Fast Company, Forbes ASAP, I.D. magazine, Nikkei Multimedia, International Economy and other publications. His article ''The Culture(s) of Prototyping'' was awarded the 1994 Doblin Prize for Best Article in the Design Management Journal.

For six years, he wrote the internationally syndicated 'Innovation' column for the Los Angeles Times where he remains a member of the Board of Advisers. He currently writes columns for ComputerWorld, Marketing Computers and Luxe magazine.

Jeffrey D. Smith

Jeff Smith is a researcher at Nippon Telegraph and Telephone Corporation (NTT), currently at the NTT Multimedia Communications Laboratories in Palo Alto, CA USA. His research interests include CSCW, organizational theory, organizational design, and classical rhetoric.

One current project is EColabor, a collaborative requirements analysis system. Part of his work with EColabor is designing a distributed media server and control protocols.

Other activities include "Ingrid," a global, distributed search infrastructure, and a multicast debugging and monitoring tool, tentatively called mtool. Plans are to have a beta version of mtool available by the summer IETF.

Following his plenary presentation, Jeff will demonstrate EColabor, an active hypermedia for collaboratively elaborating documents. EColabor is designed to address problems in communication, agreement, and change management in document production, which are reportedly significant but rarely addressed. Based on the Inquiry Cycle model, EColabor supports stakeholders in systematically managing their documents. EColabor records all the processes of elaborating documents in shared hypermedia and provides comprehensive support for utilizing these records, applying multimedia and CSCW technologies to the document production process. The main technical challenges we are faced with are: (1) to establish feasible multimedia communication technology by using the Internet, (2) to integrate synchronous and asynchronous CSCW technologies, which have been independently developed, and (3) to develop a model and tools for multimedia note-taking. Conventionally, research on multimedia tends towards presentation. We emphasize support for authoring (or note-taking) multimedia information instead.


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Technical Program Preview

Contributed Papers

Technology and Virtual Teams: Using Globally Distributed Groups in MBA Learning
Lori Rockett, Josep Valor, and Paddy Miller, The University of Navarra (Spain); Peter Naude, Manchester Business School (UK)
This paper describes the experience of a globally distributed organization, as simulated across three MBA programs. The students, located in each of three countries, worked collaboratively in teams to create a common project, using technology as a means of communication. Observations were made of local team interaction, as well as the intergroup exchange that came about from merging the local teams into a larger global team.

Burglar's Tools: the Use of Collaborative Technology in Professional Socialization. Judith Weedman, San Jose State University

A study of the use of an electronic conference by students, examining its appropriateness for professional socialization (which must be "stolen" by the learner).

Teaching Collaborative Skills in Library and Information Science Education.
John Agada,University of Wisconsin--Milwaukee.

This paper describes a 10-step model for teaching collaborative skills in LISE. The collaborative process is based on joint creation, sharing and transformation of information into a mix of knowledge and products. The experience of the author suggests that collaborative learning strategies can be integrated into LIS curricula with positive gains in students' social and cognitive skills.
Volunteer and Business Organizations: Similar Issues for Collaboration.
M. Jay Norton, University of Southern Mississippi
Proposes that the motives of volunteers to participate in professional organizations (collaborative endeavors) could inform us about methods for motivating business workers.

The Potential of Computer Aided Industrial Design to Act as a Catalyst for Greater Professional Collaboration.
Mark Evans, Loughborough University (UK)

This paper examines the traditional or 'conventional' nature of industrial design practice, and contrasts it with a methodology that adopts both CAID and a high degree of professional collaboration. This collaborative CAID strategy is illustrated using case study material that was produced whilst applying the methodology during the design of a nylon line grass trimmer.

Collaboration Technology: Volatile Character of Group Decision Support Systems.
Bob Travica, Indiana University.

The paper reports on a qualitative case study that aimed at improving our understanding of the role of the facilitator of a group decision support system (GDSS). The volatility of groupware demands special attention of management, which has only recently been proposed in the relevant literature.

Pragmatic Collegiality: a Collaborative Planning and Governance Model for the Digital Library.
William J. Hubbard and George E. Whitesel, Jacksonville State University

Case study of an academic library faced with making decisions about technology adoption. Proposes pragmatic collegiality as a way to incorporate librarians in decision making about technology.

Measuring the Impact of Information on Work Performance of Collaborative Engineering Teams.
Seung-Lye Kim, University of North Carolina at Chapel Hill

This paper is concerned with constructing an integrated perspective for measuring the impact of information on work performance of collaborative engineering teams. A proposed model provides insight into information roles and their impact on task completion or work performance.
Collaboration among Competitors: a First Economic Analysis.
Eberhard Stickel, Viadrina University Frankfurt (Oder), Germany
Shows how transaction cost theory can be extended to treat effects due to competition between firms. Information sharing and joint development of systems are examined.

An Interactive and Collaborative Approach to Answering Questions for an Organization.
Vladimir A. Kulyukin, University of Chicago

Proposes Information Exchange systems (something like FAQ libraries) as a method for providing information about an organization to the organization's clients.
Design for Collaboration in Networked Information Retrieval.
Robert J. Sandusky and Kevin R. Powell, University of Illinois at Urbana-Champaign
Describes a prototype that addresses the loss of social interaction in digital libraries. The prototype supports community, collaboration, and communication within a large, networked information system.

The Adaptive Hypertext: Behavioral Capture of User Relevance Judgments.
Terry Sullivan, University of North Texas

An adaptive hypertext system is proposed as a way of recording acts of document retrieval and re-ranking result sets based on prior retrieval history. Its appropriateness for homogeneous groups of users is discussed.


Panel Sessions

Leveraging Knowledge Through Collaboration: Knowledge Management in Theory and Practice (SIG MGT)

Drawing upon research at Ernst & Young's Center for Business Innovation, we will describe theory and practice of supporting collaborative and solo knowledge work. We will discuss recent research into the importance of leveraging the learning capacity of information "communities of practice" by creating links to more formalized knowledge representation approaches; we will describe E&Y's own internal technical and non-technical knowledge-sharing approach; and we will discuss a simulation of learning behaviors within organizations and use this model to illustrate the wide variety of "right" mixes of elements such as infrastructure, content organization, and solo/collaborative work. By combining research, practical experience, and simulation, we will illustrate many of the keys to supporting effective collaboration in a dynamic environment.
Rudy Ruggles, Ernst & Young
Kai Shih, Ernst & Young
Laura Eisenmann, Ernst & Young
Kris Liberman, Ernst & Young, Moderator

Collaborative Authoring and Document Management (SIG PUB)

The panel will look at case studies or research in progress related to document management systems that support collaborative work and distributed authoring. The proposed panel will include presenters with current knowledge of developing standards and protocols related to electronic document management and version control. These include, but may not be limited to the following initiatives:

Topics will include a description of practical applications of current distributed authoring and electronic document management tools, implications for information management professionals and users, and a discussion of how these tools might solve issues related to archiving electronic documents.
A Standard for Collaborative Authoring on the Web: WebDAV.
Jim Whitehead, University of California Irvine
Owen Ambur, United States Fish & Wildlife Service
Linda Schamber, University of North Texas, Moderator

Through the Looking Glass: Teaching Collaboration using Collaboration Technology

The traditional distance education model does not take into account communication among students and students learning from each other. Learners integrate new information into their knowledge structures through interaction and application of new information in relevant situations. Emerging collaboration, or groupware, technology that provides synchronous interaction among students and faculty can add new aspects to the traditional distance learning and university course models. In this panel, students who participated in the course review the technology we used, discuss the role cultural differences played in collaborative learning, and students' overall evaluation of the course.
Roger Akers, University of North Carolina at Chapel Hill
Evelyn M. Poole-Kober, Atmospheric Sciences Modeling Division Library
Will Sibert, University of North Carolina at Chapel Hill

Corporate and University Collaborative Partnerships: Report from the Field

Increasingly corporations and universities are establishing collaborative partners that build on each other's strengths and help create innovative products and processes for the corporation, and provide funding to support research and education at the university. In these collaborative projects, diverse corporate employees and university faculty must interact to come to a working understanding about the project outcomes and how the collaborative process will proceed. In this panel, benefits and challenges in collaborations between academia and industry will be discussed.
Collaboration as Strategic Policy. Skip Bollenbacher, University of North Carolina at Chapel Hill
Collaboration Management: Elements of Effectiveness. Mike Jaffe, Hoechst Celanese
Participation in Collaborative Projects: A Kaleidoscope of Perspectives. Diane H. Sonnenwald, University of North Carolina at Chapel Hill
José-Marie Griffiths, University of Michigan
Diane H. Sonnenwald, University of North Carolina, Moderator

Case Studies in Academic Collaboration (SIG CRS, LAN, TIS)

Academe has endured many intellectual and cultural revolutions, but how well is it handling the technology evolution? New technologies have made enormous demands on the institutions of higher learning, Unusual, even un-imagined collaborative partnerships have been forged to address the demands of student, staff and faculty related to technology. How successful have these partnerships been? How does collaboration or lack of it impact the academy? How stressful are these partnerships? This panel will present case studies that involve two or more academic related organizations addressing needs generated by changes in technology.
Collaboration Between a Computer Services Help Desk and Library Reference Department. Doug Kaylor, Wright State University
A statewide Cooperative Project: The Louisiana Library Network." Carol Barry, Louisiana State University
Contrary to Collaboration: Issues of Academic Isolation. M. Jay Norton, University of Southern Mississippi

Interdisciplinary Teaching Innovations in Quantitative Studies (SIG TIS, ED)

NSF has funded a consortium to explore innovations in teaching quantitative disciplines. One aspect of this project is to enhance interdisciplinary cooperation. Collaboration with colleagues from different disciplines offers a unique way of looking at learning styles. For these collaborations to take place, an institutional ambiance that encourages innovation must be in place. Institutional support can include mechanisms to by-pass curriculum approvals for innovative courses, a mechanism to allow team-taught courses, and continuity to allow innovative courses to develop over time.

This session will describe the supportive context and then present the preparation and teaching during Fall ‘97 of a new undergraduate mathematics course by professors from Mathematics and Information Transfer. All phases of the experience will be detailed, including what worked and what didn't; conception and design of the course; proposal and approval for sponsorship; approval by departments; preparation of the syllabus; development of team teaching strategies and work division; recruitment of students from non-math disciplines; design of assignments; design of "team" testing; and comparison of instructors' and students' impressions of the experience. The course has produced a Web-based syllabus, a companion paper guide, and student Web pages. All these materials will be demonstrated.
Interdisciplinary Teaching Innovations. Julie Harless, Long Island Univ., C.W. Post Campus
Teaching Mathematics for Information Technologies: A Collaborative Experiment. Mikel Breitenstein, Long Island University
Inez Sperr Brisfjord, Pratt Institute, Moderator

Collaboration for Community Outreach: Bridging the Gap (SIG LAN, TIS, and MED)

Panelists will describe community outreach programs which either use technology to give information to the community, offer direct service to the community using technology, or help instruct the community in the use of technology. Discussion after the presentation will focus on community outreach. Who are the information have-nots in our communities? What are their needs? What do we have to offer? How can we help? How can we form coalitions and collaborative projects to help?
Methods of Evaluating Community Networks. Charlotte Ford and Kim Gregson, Indiana University
Town and Gown in Brooklyn: Teaching Technology. M. Dawn Armstrong, Pratt Institute Center for Community and Environmental Development
Teaching Technology to the Teachers: AT&T, Duke University Collaboration for Information Literacy. Laura Cousineau, Duke University
The Chicago AIDS Outreach Project Consortium. Javier B. Crespo, University of Illinois at Chicago Library
Straightening the Community through Networking. Susan Holmes, Carnegie Library of Pittsburgh
Inez L. Sperr-Brisfjord, Pratt Institute, Moderator

Collaborative Knowledge Development: Methods, Models, and Tools Report/Demonstration of Work in Progress

Much collaboration focuses on supporting workgroups that perform synchronous tasks in near real-time. But hypertext tools for storing, organizing and retrieving information carry the potential to expand the collective knowledge base available to both individuals and organizations. Inherent in these technologies is the promise of creating true repositories of shared knowledge, rather than mere collections of shared information. This panel examines both theoretical and practical aspects of the development of knowledge that transcends personal, temporal, and disciplinary boundaries.
Collaborative Knowledge and Adaptive Hypertext. Terry Sullivan, University of North Texas
Collaborative Technical Library Research. Scott Robertson, U S West Communications
Interdisciplinary Knowledge Development. Jane Hicks, Educational Arts
Linda Schamber, University of North Texas, Moderator

Collaborative Learning in a Site-Independent M.S. Degree Program.

A site-independent scheduling option, LEEP3, is available to Masters students who are unable to relocate. Students make brief on-campus visits and then conduct the remainder of their course work via personal computers, utilizing a variety of asynchronous and synchronous communication technologies. Instructors in the program are drawn from GSLIS faculty and qualified adjuncts (locally and from NC; WI; PA). Courses taught have ranged from Reference, Cataloging and Administration to Information Retrieval, Interface Design, and Community Information Systems. Supporting Learning at a Distance. Vince Patone, University of Illinois
A Faculty Member's Perspective. Christine Jenkins, University of Illinois
A Student's Perspective. Margaret Lewis, University of Illinois
Scott Kiefer, University of Alaska, Fairbanks, Moderator

Use of Collaborative Technologies to Support Faculty Student Communication in Distributed Learning. (SIG ED)

Collaborative technologies can help maintain communication between faculty and students in distributed learning environments. This panel will discuss 'best-fit' methodologies to enhance communication and simulate synchronous contact. Results from preliminary research of quality issues in distributed learning will be presented. Questions to be addressed include how do we determine quality, costs, benefits, the right technologies, maintenance and support in the digital environment? Comparisons will be made between 'traditional' communication and the use of collaborative technologies to enhance the learning experience.
Samantha Hastings, University of North Texas
Philip Turner, University of North Texas
Kathy Swiggert, University of North Texas
Ken Madden, University of North Texas
Viola Osborne, University of North Texas
Philip Turner, University of North Texas, Moderator

Collaborating with IT Groups to Promote Technology Training (SIG LAN)

Collaboration between libraries, local departments, and central IT groups is essential in order to create and promote relevant training in the use of current technologies. This collaboration has yielded exciting and innovative results.

This session will examine collaborative technology training in three different organizations. Northwestern's Technology in Learning and Teaching Workshop, jointly sponsored by the University Library and Academic Technologies, focuses on teaching technology and resource staff responsible for the "incorporation of interactive multimedia and Internet resources into higher education curriculum."
Mary Dougherty, Northwestern University
Leslie Wykoff, Washington State University
Karen Zimerman, University of Iowa
John Little, Duke University, Moderator

Collaboration and Conflict in Using Information Technologies to Develop Human Service Organizations

Information Technology continues to spread into new areas such as primary and behavioral health care. If successful collaboration occurs, innovative technology can lead stakeholders to learn a common language and agree on common goals, increasing organizational effectiveness. What factors determine success and failure in the development, adoption, and use of technology? What organizational and psychological dimensions must be addressed to align individual needs, group interests, and organizational culture? The panelists will describe research, strategies, and experiences with implementing information technology in health care organizations.

Grant Grissom will describe research on how information technology enabled a residential unit to shift its organizational paradigm and to significantly increase effectiveness. David Marion consults to health care organizations implementing innovative information technology and will analyze factors critical to the outcome of such efforts. Linda Marion will discuss the continuing evolution of innovative technology in one organization via results of interviews with stakeholders.
Developing a Culture of Measurement. Grant Grissom, Field Diagnostic Services, Inc.
Strategies for Successful Implementation of Information Technology in Health Care Organizations. David J. Marion, Widener University
Once is not Enough: The Need for Continuing Collaboration. Linda Marion, Drexel University, Speaker and Moderator

Managing Groupware: Hosting and Appropriation

Claudio Ciborra and colleagues propose an approach of "hosting" and "appropriating" groupware as a way of managing groupware in a direction that can be beneficial to organizations. The main stress of the book is that we do NOT know what can happen with groupware once its placed into an organization. If groupware is not taken care of constantly, users aren't trained and motivated to use it, a flexibility in terms of outcomes of use isn't in place, and/or patience is lacking, the users will drift to some other tools and groupware can be useless. In addition, beneficial outcomes of the groupware may deviate from management expectations.

The panel will bring up the research evidence on the use of groupware. It will also demonstrate the user experience with groupware (Lotus Notes, Microsoft Exchange, and Novell Groupwise). The third angle of looking at groupware will be the technical perspective, potentials and capabilities of technology, and the designer as seen by a groupware industry representative. These multiple angles, with help of moderation of the discussion, will hopefully create a more complete picture of groupware that can inform management practice.
Bob Travica, Indiana University
Paul Neff, Arlington Heights Memorial Library
Daniel Bednarek, GIGA Information Group
Geoff McKim, Indiana University, Moderator

Protection of Intellectual Property -- Collaboration or Conflict: Hearings for an ASIS White Paper (SIG IFP, PUB)

Tom Kalil, National Economic Council, The White House, posed a question to ASIS at the ‘97 Annual Meeting – whether the membership of ASIS has a consensus on what the intellectual property protection initiatives should contain. The purpose of this session is to hear the viewpoints of ASIS members and other interested parties, to instigate productive discussions between possibly disparate opinions, and to gather ideas that can be used in formulating a white paper on ASIS views on data base protection.

A panel will listen to a series of presentations and then question each presenter, much like a Senate Hearing.
Hearing Panel:
Marjorie Hlava, Access Innovations
Bonnie Carroll, Information International Associates
Dick Kaser, National Federation of Abstracting and Indexing Services
Debora Shaw, Indiana University

Witnesses
Shelly Warwick, Queens College
Paul Uhlir, National Research Council
Bonnie Lawlor
Daniel Duncan, Information Industry Association


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Demonstration Sessions

An Interactive and Collaborative Approach to Answering Questions for an Organization

We will demonstrate the Chicago Information Exchange (CIE), an emerging application for managing the online textual expertise of the University of Chicago Computer Science Department. Our demo will show the natural language interfaces provided to the SIE clients (students), how the system initiates a dialog, and how the CIE experts collaborate with each other on the incoming questions.
Vladimir A. Kulyukin, University of Chicago

If We Build it They Will Come: Collaboration in Advancing Information Arcade-inspired Teaching and Learning Spaces.

This demonstration describes the process to date with next generation advancements in building collaborative learning and teaching environments. The current "Arcade" consists of an electronic classroom, multimedia workstations, an ethernet connection, and connections to a diversity of resources. The commons is a central support and delivery venue for courseware development, classroom instruction, health-related research, and independent learning. Arctic (Advanced Real Time Information Center) resulted from collaboration between the university libraries, the college of business Administration, and industry partners, and incorporates state-of-the-art interactive technologies for financial trading markets. Several other aspects will also be described. It is hoped that this demonstration of existing and works-in-progress will provide some useful models for planning high-tech collaborative physical spaces as well as a debate on the future of such facilities.
Barbara Dewey, University of Iowa

Librarian-Faculty Partnerships & Collaborative Learning in Intercultural Communications

TWISTed Pairs: Librarian-Faculty Partnerships Create Web-Based Learning Environments
Librarians are paired with faculty to create web-based guides to resources for specific courses. An individualized program is developed, including "pair" and student training, and the program is expanding to include non-reference librarians and the use of computer-mediated communication, image/sound/text databases, and other web-based tools. Information on copyright/fair use, privacy rights, and other issues are also included.
Karen Zimmerman, University of Iowa
Collaborative Learning in an Intercultural Communication Course
Using e-mail, FirstClass groupware and CU-SeeMe video conferencing, students from the University of Iowa were paired with students at the University of Jyväskylä in Finland to learn more about cultures, communication practices, and interpersonal ideologies. Joint term papers were produced using all three modes of electronic communications. We will demonstrate how each software was used for different functions of the collaborative learning process and will discuss the difficulties faced.
Karen Zimmerman, University of Iowa Libraries
Kristine Fitch, University of Iowa

Customized Products: Users and Developers as Collaborators.

The Research Library at Los Alamos National Laboratory (LANL) would like to share its accumulated knowledge of user research and product design with other organizations. The challenges faced at LANL, such as bridging the gap between users and developers, customizing products for a varied user population, are experienced in all information centers that continue the migration to electronic resources.

Currently each element of our Beta-testing process is itself being tested for its appropriateness for incorporating user input into product development. The goal is to create a truly collaborative environment between users and developers with open forums for user input and effective incorporation of this information into product design.

The demonstration for the 1998 ASIS Mid-Year Meeting will outline the steps of product testing, the Beta-testing process, including how these steps were formulated and tested within the user population. The presentation will detail the Beta-testing process in existence, evaluate its success, and also iterate the various means used to develop the process. Products resulting from application of the process, which range from search screens to interactive, dynamically produced custom products, will be explored and their appropriateness for different user groups. A highlight will be the "custom web page" program. In this module the developers have supplied the users with electronic tools necessary to design a personalized information resource. This represents a collaborative product where each participant brings his or her particular expertise to the product design. A workstation for conference participants to design their own customized web site is also planned.
Sandi Blackburn, Los Alamos National Laboratory
Dan Mahoney, Los Alamos National Laboratory


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Continuing Education (all courses 9am-5pm unless specified)

Saturday, May 16

Finding the Right Stuff: Using and Evaluating Internet Search Engines (Half Day - 9:00am - 1:00pm)

This seminar will give a brief overview of the evolution of subject access on the Internet and definition of search engine types and will go on to explore each type in depth. Discussion will focus on selecting appropriate tools for different needs, discovering search capabilities and making the most of the capabilities provided by typical representatives of the various types. Guidelines will be presented for evaluating search engine content, interface, ease of use, functionality, retrieval performance and presentation of results. Concluding remarks will present strategies for managing multiple search engine access and will look at important new research on subject access to networked information.

The seminar will not feature hands-on experience, but a seminar workbook will include ample materials and resources to allow participants to put knowledge to practice in their own workplaces. Examples throughout the seminar will focus on the needs of corporate information professionals.

Candy Schwartz is associate professor at the Simmons College Graduate School of Library & Information Science, teaching courses on the applications of computers in information organization and retrieval, including a new course on information services and the WWW. She writes on optical information services, records management and information retrieval. ASIS named her Outstanding Information Science Teacher of the Year in 1994. Candy has an MLS from McGill University and PhD in information science from Syracuse University.

CANCELLED  Internet Law (Half Day - 1:30pm - 5:30pm)

Law and the Internet will provide an update on the legal developments with regard to the Internet use and technology. Although time does not allow an in-depth analysis of every aspect of the law that might be implicated, the following areas will be covered: intellectual property protection regimes as well as regulation of the use of intellectual property on the Internet, criminal law developments, jurisdictional issues, contract formulation and enforcement (with particular note to "cyberwrap licenses"), freedom of speech issues and developments, and defamation and other tort issues. Recent developments in statutory and case law will be discussed and presented with the primary focus on U.S. law. However, international law developments will be covered where those have great influence in a particular area.

Mickie A. Voges is director of the Legal Information Center and an associate professor of law at the Chicago-Kent College of Law. She received her MLS and JD degrees from the University of Texas at Austin and is a member of the Texas Bar. Before joining Chicago-Kent, she was director of the Law Library and associate professor of law at the University of Oklahoma College of Law and director of information services at the Tarlton Law Library, University of Texas at Austin School of Law. She currently serves on the ABA Intellectual Property Section Committee on New Information Technologies. Ms. Voges has written and lectured extensively on automated legal research, intellectual property, and legal issues in information science and related to artificial intelligence.

CANCELLED   Harnessing New Technologies for Collaboration

This course will provide a sound understanding of emerging network collaboration technologies and their potential for creating a new generation of efficient, effective, distributed organizations: a) provide a framework for understanding both the technological and the social dimensions of these technologies b) show how they build upon, complement, or supersede older network tools like e-mail and the world wide web, and c) illustrate the opportunities for enhancing old or developing new information services. Discussions include: Asynchronous vs. Synchronous collaboration; Anatomy of a collaborative application - Social interaction & networking architecture; Implementation of collaborative applications; Asynchronous communication & document sharing; Approaches to Synchronous Collaboration... and more.

Upon completion, students will understand the underlying concepts of network collaboration, appreciate the potential of technology for changing the information and communication landscape, and be able to accurately assess the value of new products in this burgeoning field. It will enable information professionals to plan intelligently for the use of these technologies within their organizations or in creating new information services.

This course is designed for information professionals at all levels, but especially those with some involvement in or responsibility for upgrading, redesigning, or replacing their organization's information infrastructure, including its internal or its external aspects.

Prerequisites: Basic understanding of Internet and Internet technologies; hands-on experience with communication tools such as e-mail, World wide web; knowledge of common network terminology (e.g. "client/server", tcp/ip, etc.) is helpful.

Micah Beck has published and taught in most applied areas of computer science, including operating systems, fault tolerance, databases, programming languages and compilers. He has been a member of technical staff at Bell Laboratories, an industry consultant in technological strategy and has taught at Cornell University, Syracuse University and the University of Tennessee. Dr. Beck is currently assistant professor of computer science at the University of Tennessee, Knoxville and faculty associate to the Java SunSITE.

Terry Moore has worked, researched and lectured in networking and information technology for more than six years, first at the University of North Carolina, Chapel Hill, then as the director of computing and communications for the College of Nursing at the University of Tennessee, Knoxville, and currently Network Services Coordinator at at the University of Tennessee, Knoxville.

Sunday, May 17

CANCELLED   Digital Libraries: Computer Concepts & Technologies for Managing Library Collections

This course will deal with digital libraries in which library materials, as opposed to bibliographic citations, are maintained in computer-processible formats for online access. As part of defining Digital Libraries, we'll explore the differences between digital libraries, electronic libraries and virtual libraries. We'll examine computer concepts and technologies for the management of library collections. Emphasis will be placed on two broad approaches to digital library implementations: storage of library materials as images and storage of library materials as text.

For each of these implementation approaches we'll identify the system components and requirements, discuss the typical work flows and the advantages and limitations of each approach. We'll also look at some examples of current real-life implementations.

We'll cover the issues and concerns involved in planning a digital implementation. The special problems associated with the conversion and storage of library materials will be examined in detail. We'll also cover various methods of estimating the costs associated with digital library implementations.

William Saffady is a professor in the School of Information Science and Policy, State University of New York at Albany, where he teaches courses in various aspects of information management. He is the author of over 30 books and many articles on records management, document imaging, information storage technologies, office automation, library automation and other information management topics. His most recent books include Electronic Document Imaging Systems, Optical Disks vs. Micrographics 1993 Edition and Managing Electronic Records. Two of his books, Introduction to Automation for Librarians and Micrographic Systems, are considered the standard textbooks on their subjects. In addition to teaching and writing, Dr. Saffady serves as an information management consultant, providing training and analytical services to corporations, government agencies and other organizations.

CANCELLED   Copyright and Intellectual Property in an Electronic World

This course will look at the current realities and implications of protection of rights in the electronic environment: the Internet and World Wide Web, CD-ROM, DAT, digital video, online, etc., and how these protections influence software publishing, information publishing and multimedia production, and other forms of electronic distribution. We will survey the thorny issues associated with intellectual property in the emerging electronic world. A unique and thought-provoking role-playing exercise will illuminate issues and interests. We will examine the history of intellectual property and give a brief tutorial on the subject with emphasis on copyright.

We will cover principles and rights, fair use guidelines and the economics of proprietary rights. We will explore the impact of patents, trademarks, trade dress and trade and international issues and concerns related to moral rights, WIPO, UNESCO and Transborder Communication.

Mickie A. Voges is director of the Legal Information Center and an associate professor of law at the Chicago-Kent College of Law. (See "Internet Law", for additional biographical information.)

CANCELLED   Introduction to Image Databases

This workshop will explore issues in the design, management and creation of image databases, including capture, storage, display, networking, standards, copyright and vocabulary control. Participants will learn the issues involved in creating and maintaining image databases and how to evaluate image database products. Examples will be taken from existing or prototypical image database systems used in a variety of environments. New technologies such as CD-I, CDTV and DVI will be explained.

The workshop will be primarily lecture format, liberally illustrated with slides and overhead transparencies. The workshop is aimed at the information professional with little or no knowledge of the issues involved in creating an image database. The goal of the workshop is to enable participants to understand some of the complexities and gain the knowledge needed before undertaking image database projects of their own.

Howard Besser is a frequently published author and speaker on this subject. He has consulted for a wide range of organizations, including the Getty Art History Information Program, the Metropolitan Museum of Art, the Italian Association for Computing Machinery and Francis Coppola's American Zoetrope. Dr. Besser has published articles on automation of image collections in JASIS and other publications. He has served on national committees grappling with issues of metadata for digital information and was a member of the Commission on Preservation & Access "Task Force on Digital Archiving." Dr. Besser received the 1995 award for Best Information Science Teacher from ASIS.

CANCELLED  Building the Virtual "Intranet" Knowledge Center

Join Howard McQueen to explore conceptual and proven technologies that can realize the power of the Internet within your organization as an intranet. One of the organizational benefits of a Knowledge Center is having a centralized access to a myriad of resources certified by in-house information professionals as containing appropriate, accurate and timely content. Discussions will focus on providing access to information resources, including Z39.50 catalogs, internal and external URLs, mailing lists, news filtering services, CD-ROMs and virtual-mounted databases.

Case studies will illustrate design standards. We'll show you how tools like CGI and JAVA can build an interactive environment, supporting reference requests and feedback, offering self-serve ready-reference and incorporating basic and advanced search tools. Usage analysis tools will help analyze use of the Knowledge Center.

We'll show you how to keep users on your intranet page, even after they have accessed a locally mounted CD-ROM or other application. Discover how a Web browser can be the common client over the existing WAN to deliver centralized reference/research databases branch offices. Howard will review case studies for expanding the WAN to reach remote dial-in and remote branch WAN (56K+) users. Why and how are firewalls playing an integral role in providing and prohibiting access to users and resources?

Prerequisites: Familiarity with LAN, WAN and Internet terminology and concepts will be very helpful.

Howard McQueen is president of McQueen Consulting, Inc., which provides Internet consulting and training services.


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(c) 1998, Association for Information Science
Last updated 4/24/98