Exploring User Engagement in Online News Interactions
ASIST 2011 Annual Meeting
New Orleans, LA, October 9-12, 2011
This paper describes a qualitative study of online news reading and browsing. Thirty people participated in an experiment in which they were asked to browse a news website and select three stories to discuss at a social gathering. Semi-structured interviews were conducted post-task to understand
participants' perceptions of what makes online news reading and browsing engaging or non-engaging. Findings as presented within the experience-based framework of user engagement and demonstrate the complexity of
users' interactions with information content and systems in online news environments. This study extends the model of user engagement and contributes new insights into
user's experience in casual-leisure information settings, such as online news, which has implications for other information domains.
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