Stepping Stones to Synergy: Social Q&A and Virtual Reference
Marie L. Radford, Chirag Shah, Lorri Mon and Rich Gazan
ASIST 2011 Annual Meeting
New Orleans, LA, October 9-12, 2011
Summary
Virtual reference (VR) and social Q&A (SQA), both refer to some form of
information seeking activity using online Q&A. They are often seen as
apples and oranges, but there is a need to understand their similarities and
differences in order to derive lessons from each side to help the other. The
proposed panel will bring together prominent researchers from both service
types to discuss how we could bridge the gap between VR and SQA in order to
explore unique opportunities such synergic movement brings forth, including
possible new forms arising from merged influences of mobile technologies,
social media, video conferencing, and virtual worlds.
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