Mark Hurst - Presentation
Mark Hurst is the founder and president of Creative Good, an Internet strategic consulting firm focused on the customer experience. Last year, Hurst was named Netrepreneur of theYear by InfoWorld magazine, which
said that "Mark Hurst has done more than any other individual to make Web-commerce sites easier to use." Hurst was an early employee at Yoyodyne Entertainment (later bought by Yahoo), holds two computer
science degrees from MIT, and currently writes daily updates on goodexperience.com.