ASIS Midyear '98 Proceedings

Collaboration Across Boundaries:
Theories, Strategies, and Technology

Leveraging Knowledge through Collaboration:
Knowledge Management in Theory and Practice

Sponsored by SIG MGT

Drawing upon research at Ernst & Young's Center for Business Innovation, we will describe theory and practice of supporting collaborative and solo knowledge work. We will discuss recent research into the importance of leveraging the learning capacity of information "communities of practice" by creating links to more formalized knowledge representation approaches; we will describe E&Y's own internal technical and non-technical knowledge-sharing approach; and we will discuss a simulation of learning behaviors within organizations and use this model to illustrate the wide variety of "right" mixes of elements such as infrastructure, content organization, and solo/collaborative work. By combining research, practical experience, and simulation, we will illustrate many of the keys to supporting effective collaboration in a dynamic environment.

Rudy Ruggles, Ernst & Young

Kai Shih, Ernst & Young

Laura Eisenmann, Ernst & Young

Moderator: Kris Liberman, Ernst & Young

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