Opening Plenary |
Knowledge Management: A Celebration of Humans connected with Quality Information Objects Books and seminars on Knowledge Management are everywhere. The statements are bold. Understanding the meaning of knowledge management (KM) is itself a challenge. Therefore
Digital AV would like to share our definition of KM: Knowledge management is a group process which combines the human domain of knowledge (tacit and explicit) ..... with the object domain of information and
data...... for the purpose of increasing value in the marketplace. The definition introduces Digital AV's theory that knowledge and information are not the linear process conveyed in: data: information:
knowledge: wisdom (conventional thinking); they are processes on separate, non-converging, but frequently intersecting paths. Knowledge management adds value when we cause the human processes to intersect with
object processes. KM requires a strong understanding of the difference between knowledge and information objects. The role of humans versus the role of machines, media, and tools. In summary, Digital AV's approach to KM
is: We celebrate, articulate, and help activate the human nature of knowledge while intersecting it with the advanced theories electronic information. Tom Sudman & Digital AV. Tom Sudman is Founder
and President of Digital AV. Founded in 1983, Digital AV believes that you build value when you understand the relationships that are core to your business. Those relationships by definition are group activities. We
uniquely use a collection of Tools and Practices to build Virtual Groups, whose foundation is the Internet. Knowledge is the currency of those groups. Virtual Groups extend and alter the feasibility of a group's
knowledge activity, and are capable of performing any complex business process you would normally perform in a face to face group. Our designs stress people and how their knowledge interacts with objects. This
interaction, together with the collaboration of the group, forms our foundation for knowledge management. Through these concepts of: Relationships, Groups, and Knowledge Management we build value. Brand Names, like
those of our customers, are built by companies that understand value creation. Digital Adds Value through relationships because Digital Adds a Virtual dimension to a groups Knowledge activity. Tom just calls it Digital
AV. |
Knowledge Discovery, Capture and Creation |
Linda Smith
, Professor, GSLIS, University of Ilinois at Urbana-Champaign |
Ethical, Cultural, Social and Behavioral Aspects |
José Marie Griffths, University of Michigan |