Columbus, Ohio

Getting Started with User-Centered Taxonomy Design

Full Day Seminar, Saturday, Oct. 25, 2008, 9:00am-5:00pm (separate fee)

End users are more active than ever in the publication and consumption of information. However, many organizations are struggling to engage end users in managing the information they create and consume so that it can easily be found and reused. Information retrieval methods like metadata and controlled vocabularies, historically used only by librarians, now need to be made accessible for use by typical people. As the content management process is “democratized” to end users, taxonomy and metadata must adjust to suit those users. Unfortunately, many organizations have failed to make this adjustment. As a result, taxonomies currently found in user interfaces are often overly complex and far from intuitive for the end users. This problem is exacerbated by confusion about the definitions, uses, and applications for taxonomies and metadata. 

This workshop will provide an introduction to taxonomy and metadata benefits, design concepts and implementation strategies. It will also provide detail on a practical design methodology that will allow you to begin designing a taxonomy for your own organization.

Learning objectives
Topics covered during the workshop include:

The workshop will be conducted over a full day. The workshop will be a mix of presentation (slideware), hands-on group activities and discussion. The group will work through two of the key taxonomy workshop activities including 1) Defining use cases and 2) Defining activities for a hypothetical organization’s taxonomy. Following each activity, group discussion will reinforce the methodology and answer questions.
We also gather workshop participant questions at the start of workshops. 

Core issues
Taxonomy is the key to being able to supply the appropriate content in dynamic user interfaces, and supporting information services such as personalization (e.g., portals), syndication (e.g., RSS feeds), and harvesting (e.g., search).

The audience for the workshop includes:

Maximum 30 participants


The workshop will be presented by Zach Wahl, Practice Leader, Knowledge Management, Project Performance Corporation and Joseph Busch, Founder and Principal, taxonomy Strategies.

Mr. Wahl helps public and private organizations successfully implement enterprise content management systems, portals, and other knowledge management tools. He specializes in the development of business taxonomies and ontologies and the deployment of Enterprise Information Portals for a variety of organizations including Pratt & Whitney, Columbia University, the U.S. Department of Defense, the International Monetary Fund and the U.S. Department of Energy. Mr. Wahl has developed his own taxonomy design methodology, has authored a series of courses on portal knowledge management and development, and is a frequent speaker and trainer on the subjects of eGovernance, portals, and taxonomy design.

Mr. Busch is the founder of Taxonomy Strategies and one of the principal consultants. He guides global large companies, government agencies, international organizations and not-for-profits such as Oracle, the U.S. Environmental Protection Agency, the International Monetary Fund and Harvard Business School Publications in developing metadata frameworks and taxonomy strategies. Before founding Taxonomy Strategies, Joseph Busch held strategic positions within Interwoven, Metacode Technologies, the Getty Information Institute and PriceWaterhouse. He is a past president of the Association for Information Science and Technology, and an appointee to the Board of Directors of the Dublin Core Metadata Initiative. Mr. Busch is an authority in the field of information science and is a frequent speaker on metadata, taxonomy, indexing, 


Members $255, non-members $285, before Sept. 12, 2008
Members $285, non-members $315, after Sept. 12, 2008