|AM08 2008||START Conference Manager|
An individualís information needs and uses when multitasking with technology now extends to cover not only the activities of the face-to-face situation, but also includes the information environment of the technology too. Further complicating matters is the fact that the information needs and uses can be both interrelated between the face-to-face and technological contexts and/or completely separate from each other. An example of interrelated information use can occur when a comment spoken out loud in a meeting prompts someone to turn to technology to provide additional knowledge. When information needs are divergent, the user may be simultaneously listening to what is being said in a meeting while holding an electronic conversation with someone else. Using interviews with 15 office workers, this research examines information needs and uses of individuals in face-to-face meetings who are using technology. The specific questions of interest are as follows:
(1) What are the information needs of technology multitaskers in face-to-face meetings? (2) What are the group factors that influence information use in this meeting context? (3) What are the individual factors that influence information use in this meeting context?
|START Conference Manager (V2.54.6)|