AM08 2008 - Designing a Community-Based Emergency Communication System: Requirements and Implications

Designing a Community-Based Emergency Communication System: Requirements and Implications

Philip Fei Wu, Yan Qu, Ken Fleischmann, Jennifer Golbeck, Paul Jaeger, Jenny Preece and Ben Shneiderman

ASIS&T 2008 Annual Meeting (AM08 2008)
Columbus, Ohio, October 24-29, 2008

Summary

This short paper reports preliminary findings from a design requirement survey on community-oriented emergency communication. After reviewing related work and our community response grid (CRG) idea, the paper describes the survey methodology, initial findings from the survey, and potentials and barriers of adopting short-message-service (SMS) in emergency communication. This paper concludes that a CRG will need to be designed as an online/offline hybrid system supporting various means of communication in the community's social networks.

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