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Usability Engineering and Evaluation Models of Practice: Who Does What, When and Why?
A Dynamic Group Discussion; SIGs DL, HCI

Brian Hilligoss, Bill Thomas, Michelle Rago, Chris Testa, Jeri Ann Payne, Carol-Stennett-Sherman, Teal Anderson, and Andrew Dillon

Sparking Synergies: Bringing Research and Practice Together @ ASIST '05 (ASIS&T 2005)
Westin Charlotte, Charlotte, North Carolina, October 28 - November 2, 2005


In acknowledgement of the importance of the principles of user-centered design, more and more organizations are looking to incorporate usability engineering and testing in their design and evaluation processes, often utilizing internal resources. While many agree on the importance of usability, there are a wide variety of models of practice. In some cases, a single individual is tasked with handling the entire job. In other cases, many professionals are involved, each with specific roles defined. Some approaches are very informal, while others are very structured and established within the fabric of the organizational culture. Is one approach better than another? Is it dependent on the organization, the digital product itself, or some other factor? Who should be involved and at what point? This panel will discuss how usability engineering and testing are conducted in the design and evaluation of digital libraries at several different organizations, both public and private. The benefits and drawbacks of various models will be discussed as we investigate a variety of scenarios and differing needs.

Discuss this on the ASIS&T 2005 Annual Meeting wiki!

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