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Emotional Design II: Affective Information Behavior Research with Adult and Child Populations (SIG USE)

Diane Nahl, Dania Bilal, Allison Druin, Karen Fisher

Sparking Synergies: Bringing Research and Practice Together @ ASIST '05 (ASIS&T 2005)
Westin Charlotte, Charlotte, North Carolina, October 28 - November 2, 2005


Abstract

"Emotions, we now know, change the way the human mind solves problems—the emotional system changes how the cognitive system operates." (Norman, 2004: 18). Affective variables drive cognitive information behavior through a person’s interests, motivation, feelings, and persistence. Recent research suggests that uncertainty contributes to cognitive load and negatively affects success, while optimism positively affects it (Nahl, 2004; 2005). Therefore, a focus on the interaction of affect and cognition, particularly, studies examining the varieties of affect that arise in different situations and their impact on cognition, are necessary to understanding the information behavior of various groups. The research presented includes international data, both child and adult populations, and a variety of information settings. The research domains of the presenters include emotion in international children's use of cross-cultural interfaces (Bilal), emotional metadata of children (Druin), information behavior in everyday life (Fisher) and affective load in information tasks (Nahl). The panelists present findings from their current research on affective information behavior that illustrates its determining effect on thinking and action, and provide a review of research in the affective domain from related fields.

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