AM2002 Home Page

Wednesday, November 20, 2002

8:30am - 10:00am


E-Books Rebound (SIGs PUB, LAN, DL & STI)

Over the last 18 months, e-books have faced an ordeal by fire. While the e-book technology offers great promise, the industry has not found a profitable market. Distribution companies and publishing houses which have made commitments to e-books find themselves with limited markets beyond academic libraries. And even within academia, the popularity of e-books rarely reaches outside of the sciences. Yet proponents of e-books see several positive signs of late.

You will learn about:

  • Fundamental issues regarding access, usability and preservation which remain at the heart of the e-book movement
  • The recent acquisition of NetLibrary by OCLC which promises greater e-book integration within their existing online services
  • Knovel Inc., an online reference service for Engineering and Scientific resources, which demonstrates that the e-book presentation itself is becoming more dynamic and interactive.
  • The potential impact of e-books in the digital library environment as the novelty wears off

Chris Forbs
, Knovel, Inc.
Heting Chu
, Palmer School of Library & Information Science, Long Island University
TBA: Books 24x7
Moderator:P. Scott Lapinski , Medical College of Ohio

Training and Coordination for Chat Reference (SIGs USE & ED)

Chat reference services are springing up across the country with great fanfare. Training for students still in school, as well as for paraprofessional and professional staff, is a high priority to ensure service in this new medium. In this session, practitioners and educators will discuss the training and coordination of chat reference services, and LIS students will discuss their education experiences.

You will learn about:

  • Integrating chat reference into library services
  • Preparing staff for new challenges that the medium presents
  • Evaluating training and education methods
  • A workshop in which librarians received training
  • Issues involved with including virtual reference training in the LIS curriculum
  • Models, proposed standards and job descriptions for chat reference

Jody Condit Fagan
, Southern Illinois University
Eileen Abels, University of Maryland
Margaret Victoria Turqman, University of Maryland
John V. Richardson, Jr. , UCLA
Joanne Silverstein, Syracuse University

Bioinformatics in Information Science Education (Special Session)

Because bioinformatics deals centrally with the total information cycle – generating, storing, retrieving, analyzing and using information – it has an inherent relationship with information science and technology.

You will learn about:

  • The multidisciplinary scope and depth of bioinformatics
  • Interrelationships between bioinformatics and information science and technology
  • The development of bioinformatics courses, curricula and programs in information science education and training
  • Emerging professional and research opportunities
  • Desirable patterns of bioinformatics curricula within information science educational programs

Eugene Garfield
, Chairman Emeritus, ISI
Greg Paris, Novartis Pharmaceutical
Gary Marchionini, University of North Carolina at Chapel Hill
Moderator: Glynn Harmon, University of Texas at Austin

The Library of the Future: Interweaving the Virtual and the Physical (SIGs USE, ED & DL)

How imminent is the "library of the future"? Already, information seekers can find much of the information and some of the support they need electronically. The ways they interact with information are changing, and libraries will soon have spaces that seamlessly combine the physical and the virtual. Using a recent architectural study conducted for the Welch Medical Library of Johns Hopkins University, this panel will demonstrate how rapidly the library environment of the future is approaching. The Johns Hopkins study explored the implications of the library of the future on the design of the physical library, considering especially changing patterns of use and the roles of librarians.

You will learn about:

  • The growing interest in information at the point of need, growing availability of electronic journals and books and the trend toward decreasing use of the physical library and increasing use of electronic materials
  • The physical implications of the plan, including the transition from location-centric to location-independent work, support systems for roving librarians, concepts for parallel development of virtual and physical
  • Places and roles of common spaces
  • Changes in the ways in which faculty and students use information resources and what can be projected in the future
  • Potential roles for librarians in the all-electronic environment
  • The growing use of and definitions for the term informationist

Nancy K. Roderer
, Johns Hopkins University
Shirley Dugdale, DEGW North America LLC
Barbara Wildemuth, University of North Carolina
Kerryn A.  Brandt , Rohm and Haas Company
Reactor: Julie Hurd, University of Illinois, Chicago

Visual IR (Contributed Papers)
  • • Cross-Cultural Preference of Visual Information in Primary School ESL Children. Linda Z. Cooper, Pratt Institute
  • • Image Attributes: A Study of Scientific Diagrams. Jeff Brunskill and Corinne Jorgensen, University at Buffalo, The State University of New York
  • Thinking with Images: An Exploration into Information Retrieval and Knowledge Generation. Judith Weedman, San Jose State University
  • • What Do Users See? Exploring the Nature of Functional Image Retrieval. Howard Greisdorf and Brian O'Connor, University of North Texas

User Models I (Contributed Papers)

    • Filtering for Medical News Items. Carolyn Watters, Wanhong Zheng and Evangelos Milios, Dalhousie University

    • A Model for Personal Assistance in Complex Information Spaces, Javier Pereira and Claudio Rojas, Universidad de Talca, and Kurt Englmeier, Deutsches Institut für Wirtschaftsforchung

    • Examining the Relationships Among User Involvement, Profile Quality and Information Filtering Performance. Junliang Zhang and Javed Mostafa, Indiana University


Tours:  Drexel University, ISI Production Facility (space is limited, please register)

10:30am - 12noon


Plenary Session - David Snowden

12noon - 1:00pm


Wanted: Information Specialist, Manager, Designer, Analyst, Architect (SIG/MGT)

Information professionals have been broadly affected by recent closings, layoffs, organizational restructuring and downsizing. How should one position him- or herself to address the challenge of a new role in the evolving information technology infrastructure?

You will learn about:

  • Assessing your skills and experiences
  • Taking your unique skills, adapting them and finding new environments in which to apply them
  • The diverse career paths of seasoned information professionals, practitioners and researchers
  • Results of a study which examined adaptation of roles to webbased information systems

Jennifer Krueger,
New York Public Library
Denise Bedford, The World Bank
Merri Beth Lavagnino, Indiana University
Elizabeth Wu, independent consultant
Barbara McFadden Allen, director, Committee on Institutional Cooperation (CIC), Champaign, IL
Kimberly Parker, Electronic Publishing and Collections Librarian, Yale University Library
Christine Dufour and Pierrette Bergeron, Universite de Montreal

1:30pm - 3:00pm


Education (Contributed Papers)

• Information Architecture as Reflected in Classrooms. Xiangmin Zhang, Rutgers University, Olga Ayoub, Nancy Fisher, Jason Kneip and Linda Strand, Wayne State University

Laptop Requirement Usage and Impact in Graduate ILS Education. Bin Li and Gregory B. Newby, University of North Carolina at Chapel Hill

Virtual Reference Services: Exploring the Open Source Options (SIGs DL, ED, LAN & STI)

Virtual reference services are rapidly becoming essential, particularly in academic libraries, and several well-established commercial vendors have moved into the market to provide virtual reference systems. However, by incorporating one of the available open source packages, libraries can fully customize their virtual reference services to better meet their institutions' needs. This session provides an overview of three opensource packages, discusses how they are being used and examines their role in providing academic reference services.

Pascal V. Calarco
, Virginia Commonwealth University Libraries
Jody Condit Fagan, Southern Illinois University Carbondale
Sam Stormont, Temple University Libraries
Rong Tang, SUNY Albany
Rob Casson, Miami University

Conceptions of Information as Evidence (SIG/HFIS)

Among scholars affiliated with the information sciences, only the archival scientist commonly treats artifacts primarily as evidentiary records of the occurrence of historical events.  In this panel session, speakers will bring their different perspectives to bear on the following questions How may information be conceptualized as evidence? What is the value, to theory and to practice, of doing so? By way of further justification, what useful interdisciplinary connections and reconciliations - between library science, archival science, philosophy of language, epistemology, jurisprudence, and historiography (inter alia)  may be drawn from such a project?

Marcia J. Bates
, University of California, Los Angeles
Michael K. Buckland , University of California, Berkeley
Jonathan Furner, University of California, Los Angeles
Anne J. GillilandSwetland, University of California, Los Angeles

Foundations of Digital Libraries: Organizational & Management Issues (SIGs DL & MGT)

While digital libraries have progressed to the point that many are well established and best practices have been developed in such areas as digitization and metadata architecture, organizational and management issues have not reached a state-of-the-art level. Staffing, collaboration among departments or institutions, budgeting and strategies that digital libraries use to ensure longterm sustainability for projects are ripe for full discussion. Panelists will address strategies that they have used to meet the organizational and management needs of their digital library projects.

You will learn about:

  • DSpace, a joint project of MIT Libraries and the HewlettPackard Company to provide stable longterm storage needed to house digital works produced by MIT faculty, researchers, and centers and labs
  • The Library of Virginia's Digital Library Program, an internationally recognized effort to preserve, digitize and provide access to significant archival and library collections
  • The American Memory Historical Collections
  • The Library of Congress/Ameritech National Digital Library Competition

Katherine McNeill-Harman
, Massachusetts Institute of Technology
Caroline Arms
, Library of Congress
Margret Branschofsky
, Massachusetts Institute of Technology
Elizabeth Roderick
, Library of Virginia

Challenges to Children's Research: The Road Ahead (SIG/USE)

The study of children's information-seeking behavior bears many challenges. Children's information-seeking needs and development characteristics vary from those of adults. Cognitive developmental ability, memory and recall levels, emotional, social and physical developments are factors that influence use of information retrieval systems. Reliable, multiple inquiry methods are needed to elicit children's informationseeking behavior.

You will learn about:

  • Research methodologies best suited to the study of children's information seeking
  • Federal regulations that require Institutional Review Board (IRB) permission to use children as research subjects
  • Challenges and barriers to such research using children
  • Results of recent research that employed various types of inquiry methods to elicit children's information-seeking behavior on the Web.

Mary K. Chelton
, Queen's College, CUNY
Yin Zhang, Kent State University
Colleen Cool, Queens College, CUNY
Dania Bilal, University of Tennessee

User Models II (Contributed Papers)

    • Evaluating Interest Profiles Based on Users' Judgment, Interest Change, and Class Specificity in the Context of Filtering Medical Documents, Luz M. Quiroga, University of Hawaii at Manoa, and Javed Mostafa, Indiana University

    • A User Modeling System for Personalized Interaction and Tailored Retrieval in Interactive IR. Diane Kelly and Nicholas J. Belkin , Rutgers University

3:30pm - 5:00pm


Methodological Issues in User Studies (SIG/USE)

This panel session will focus on methodological issues that arise when conducting usability and user studies.

You will learn about:

  • Methodological issues in usability studies
  • Insights into sampling techniques for practical user studies
  • An alternative approach to gathering data about information behavior

John Bosley
and Frederick Conrad, Bureau of Labor Statistics
Lisl Zach
, University of Maryland
Linda Schamber, University of North Texas
Moderator: Deborah Klein, Bureau of Labor Statistics

Virtual Reference: Evolving the Vehicle, Evaluating the Service and Optimizing the Link Between Providers and Users (SIGs STI, ED & MGT)

Interactive reference service over the World Wide Web is now offered or coming soon at most academic libraries and a growing number of public libraries. Virtual reference allows library staff to provide better service to remote users and to reach a growing population of users who have adopted the Web as their preferred medium for communicating and conducting business. As providers of a realworld service, library administrators want to see that they have an optimal hardware and software environment to deliver the best possible product to users. The three panelists will explore how virtual reference is developing and how quality can be measured.

You will learn about:

  • LSSI's interactive reference interface and what has been learned about how the hardware and software environment maximize the effectiveness of the provider
  • Issues related to developing statistics and measures for the project, "Assessing Quality in Digital Reference," which includes public, academic and state libraries
  • Data and perspectives from a recent study of the 24x7 collaborative digital reference service offered by eight academic libraries in Illinois

Steve Coffman, VP, Product Development, LSSI  Library Systems and Services
Charles R. McClure, Florida State University
Bernie Sloan , University of Illinois Graduate School of Library and Information Science
Co-Moderators: Ruth E. Fenske, John Carroll University; Penny O'Connor, Cleveland Public Library

Digital Libraries Supporting Distance Education (SIGs DL, ED & PUB)

Use of online courseware in supporting distributed and distance learning in higher education is maturing in terms of both technology and organizational readiness. However, faculty and their institutions have concerns about peer review, workload, and promotion and tenure issues associated with creating and delivering online courses. This session will address efforts to increase the legitimacy of these efforts.

You will learn about:

  • Standards for courseware repositories
  • Interoperability between courseware products
  • Collaborative efforts to produce and share courseware for member institutions and others

Pascal V. Calarco
, Virginia Commonwealth Libraries
Tim Tirrell, Virginia Community College System, "The MERLOT Project"
Phillip D. Long ,"Open Knowledge Initiative", MIT
Ed Walker, IMS Global Learning Consortium, "IMS Global"
Moderator: José-Marie Griffiths, University of Pittsburgh

Knowledge Management and Organizational Climate (SIG/KM)

Knowledge management (KM), or the sharing of knowledge in an organization, is frequently described as a process that captures tacit knowledge and makes it explicit. However, the matter of human values in KM has often been ignored in the knowledge management literature. The papers presented by this panel emphasize the importance of human values, trust and emotion in establishing the climate for KM in the workplace. The speakers, representing both education and industry, present lessons learned from research and knowledge gained from practical experience in the field.

Claire McInerney
, Rutgers University
Elisabeth Davenport , Napier University
Carol Bekar, Bristol-Myers Squibb

Mapping the Knowledge (SIGs MET & VIS)

Researchers and practitioners interested in quantitative and qualitative approaches to tracking the development of knowledge and technology come from many academic disciplines. Those whose work emphasizes the use of information visualization techniques share many concerns of information scientists. This session will promote crossdisciplinary discussion on topics such as scholarly communication, science studies, and knowledge discovery and information visualization.

Chaomei Chen,
Drexel University
Xia Lin, Drexel University
Kevin W. Boyack, Sandia National Laboratories
Steven A. Morris, Oklahoma State University
Moderators: Chaomei Chen and Katherine McCain, Drexel University

Collaboration & Communication (Contributed Papers)

• Collaborative Information Synthesis. Catherine Blake , University of California, Irvine; Wanda Pratt, University of Washington

• Laying the Foundation for a Virtual Department. Deborah Barreau, University of North Carolina, Chapel Hill

• Investigating the Relationship Between Learning Style Preferences and Teaching Collaboration Skills and Technology: An Exploratory Study. Seung-Lye Kim and Diane H. Sonnenwald, University of North Carolina, Chapel Hill


Pre-Awards Reception


Annual Awards Banquet

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Copyright 2002, Association for Information Science and Technology