Treat users well. Treat them as if they are human. Perhaps they are.

June 20, 2007 1

CO-ASIS&T Annual Meeting   Keynote Speaker: Dr. Brenda Dervin For COASIS&T’s annual program we hosted Dr. Brenda Dervin who presented “Treat users well. Treat them as if they are human. Perhaps they are.” Dr. Dervin’s “Sense-Making” methodology and approach have been widely applied within libraries, information systems and numerous other fields. An active researcher, teacher, editor and reviewer, Dr. Dervin is one of the most highly cited scholars in the fields of communication and library/information science. She Read More