CO-ASIS&T » chat http://www.asis.org/Chapters/coasis Central Ohio Chapter, American Society for Information Science & Technology Tue, 01 Oct 2013 02:13:10 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 CLEVNET’s New “Know It Now” Program: An Around the Clock Online Reference Service http://www.asis.org/Chapters/coasis/2001/09/18/clevnets-new-know-it-now-program-an-around-the-clock-online-reference-service/ http://www.asis.org/Chapters/coasis/2001/09/18/clevnets-new-know-it-now-program-an-around-the-clock-online-reference-service/#comments Tue, 18 Sep 2001 23:41:08 +0000 John Shannon http://www.asis.org/Chapters/coasis/?p=181 Kristen Pool
Shaker Heights Public Library

What is KnowItNow?

  • A unique 24×7 reference service with interactive chat and co-browsing
  • 12 libraries in the CLEVNET system using LSSI*
  • An all-librarian all-the-time public service
  • Training in internet and database use from a librarian
  • Hundreds of answers provided each week since the beginning of June

*Library Systems and Services, Inc. , a private company that provides outsourcing services to libraries

Come hear:
WHAT it takes
HOW it works
WHY they’re doing this
SEE a live DEMO of the service

WHERE: Meeting Room of the Old Worthington Library
WHEN: Tuesday, September 18
6:30 – 7:00 – Refreshments
7:00 – 8:30 (or so) – Program

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