Knowledge Management (KM) has exploded onto the information management agenda from near obscurity just a year or two ago. It is one of the
most important new areas for information management and promises to leverage the expertise of information professionals by putting them in the center of critical business functions. Unfortunately, hype and rumor
have made KM one of the most misunderstood topics around. This course will help participants separate fact from fiction. It will examine the critical factors in the successful implementation of KM. It goes beyond
the hype and bells and whistles of the software tools to look at the heart of Knowledge Management.Using practical examples and case studies the course will explore the business drivers and objectives of knowledge
management (KM). It will consider the three linked areas of focus for KM implementation and examine the key elements for successful implementation. We'll explore potential benefits and methods of measuring
success and assess the skills required in a KM team and the long term roles that will emerge. We'll examine the role of information management skills in the broader organization wide context and discuss how
information in its broadest context can be used to stimulate creativity and innovation in a knowledge environment.
We'll provide an overview of why knowledge management has arrived, why business is driving the
process and how objectives differ from business to business. We'll closely examine the potential benefits and objectives for different sectors and share lessons from the field on how to effectively implement a knowledge
environment. We'll assess the skills needed to implement KM and and provide examples and guidelines for measuring the value of KM.
This course is aimed at those in a position to influence their future. It is
not a technology course, but rather a practical examination of how to successfully implement or participate in the implementation of KM.
The Role of Information Management In
Knowledge Management - Stimulating Creativity and Innovation Through Information